Email & Junk Folders

We understand that some team members have found our emails in their junk folders. This happens most often with Microsoft platforms such as hotmail, live, outlook, etc., 

Here’s a concise set of instructions for ensuring that "theatremuskoka.ca" is marked as a trusted sender for the most popular email platforms, along with some additional tips to reduce the chances of your emails ending up in junk folders.

For Gmail:

1. Open a message from Theatre Muskoka.

2. Click the three dots in the top-right corner.

3. Select "Add Theatre Muskoka to Contacts list".

4. You can also click "Not Spam" if our email is found in the junk folder.

For Outlook/Hotmail:

1. Open a message from Theatre Muskoka.

2. Right-click the message and select "Mark as not junk".

3. Add "theatremuskoka.ca" to your Safe Senders List:

   • Go to Settings > View all Outlook settings > Mail > Junk email.

   • Under Safe senders and domains, click Add, then enter "theatremuskoka.ca".

For Apple Mail:

1. Open an email from Theatre Muskoka.

2. Click the sender’s email address at the top of the message.

3. Select "Add to Contacts" or "Add to VIPs".

For Yahoo:

1. Open an email from Theatre Muskoka.

2. Click the three dots in the upper-right corner of the email.

3. Select "Add Sender to Contacts".

4. If the email is in spam, mark it as "Not Spam".